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Elements B-to-B companies can include in websites that contribute to selling

by Nick Seguin

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We live in an economy where the currencies of attention and network often need to be spent before the currency of cold hard cash comes in. In other words, the marketplace has redefined value and realigned the engagement chain.

Whether you’re a Fortune 100 or a Fortune 100,000, your product, service and brand is competing in an attention economy where business executives and end-consumers alike are making decisions where to spend their attention.

So, the question for your website becomes "How does this thing help us engage the right attention?".

Evolving a website into a tool that drives your Key Performance Indicators - namely leads and sales — is not so much about technology as it is behaviors, initiative and tactics. Clients and consumers are seeking their own information. They have and demand access. They are doing their own research, getting smarter on industries, best practices, potential partners/vendors and creating shortlists based on what they find and hear. Their time is valuable – RFPs no longer go out to 50, but five.

Your website and the experience you create won’t replace your service/product/actual engagement. However, it can work to position your organization, integrate you into a client or partner’s consumption stream, allow them to get smart before either party spends time and money on a meeting or collateral, and in the end, puts you on the shortlist where digital choice meets the street.

Of particular utility:

  • Blog – A current blog serves multiple purposes. The existence of one, used correctly, shows activity. It can humanize a company, allow for interactions (through comments) and indicates a position in the flat communication environment. Content here, while it should be voiced consistently, need not go through the rigors of brand-speak.
  • White Papers – While budgets are contracting, value and competency still wins. Developing white papers and making them available indicates thought leadership, active contribution to industry, and the creation of competitive intelligence. They are a differentiator.
  • Tailored Contact Forms – Ditch the "mailto:" link and get away from a generic ‘Contact Us’ forms. If someone is going to voluntarily reach out to you, seize the opportunity and gather some specific information from them. What is your situation? Why are you interested in working with us? This begins your contact with the lead on a personal level – it’s about them – and also creates a warmer lead for whoever follows up from your end.
  • Industry News – You’re not the only one doing what you’re doing, and they know that. Help them with their research and be tagged as the facilitator of their education by providing news on your industry. This shows a commitment to your craft, an understanding of the engagement chain and an active organization.
  • Company News – Canned content developed by your marketing or PR group is great, but what have you done for anyone lately? Are you growing? Working on cool projects? Participating in industry conferences? Contributing to the community? Innovating? Company news shows a commitment to progress and desire to keep stakeholders up-to-date on what you’re doing.
  • Account System – An account system - an online collaborative space for your clients/prospects – takes things a step further. Create accounts and post unique information for potential clients and partners. Customize the interface with their logo and centralize information for a pitch, RFP or diligence process. An account is created after initial contact, but can make a sales process much more individual and targeted. It gives buyers their own access to you.

All of these only matter if you commit the time needed to create and sustain each piece. Once deployed, if any of the options become stale, they will negatively impact digital presence and translate to your core brand and offerings.

An educated buyer dictates engagement and has more access than ever before. A value transaction must begin immediately as your targets assemble profiles and self-educate - removing a portion of your previous contact with them. Unique and personalized contact, valuable information and active outreach are the new norm in web presence. Without them, clients quickly step over your digital print piece on the internet sidewalk and look for the next option to compete for their business.

Originally published in Volume 6 Issue 12 of The Pursuit Group’s Newsletter

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    Web/Graphic Designer Position Available

    by Gary Moneysmith

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    Dynamit was honored as one of the “Best Places to Work” in 2010 & 2011 by Columbus Business First newspaper and Interactive Agency of the Year. Times are even better in 2012 and we’re hiring a Web/Graphic Designer for our aggressively growing team.

    This is an exciting opportunity to work on cutting edge projects for well-known brands in a dynamic, entrepreneurial and highly creative environment. Please email resumes/cover letters and portfolio information (documents or links to online examples) to Gary Moneysmith via gmoney@dynamit.us.

    A web/graphic designer on the Dynamit team will:

    • Be well versed with Adobe Creative Suite: Strong knowledge of Photoshop, experience with Illustrator and InDesign.
    • Have a strong understanding of Usability & Web Trends: Experience with user interface design, knowledge of best practices & examples of this in a portfolio or live site/application design. They will also be up-to-date on web trends and design tactics with examples.
    • Have experience in user experience design (UXD) designing application and system interfaces. This experience is crucial for this position.
    • Have Basic Programming Knowledge: We’re not looking for a developer here, but the designer should have the ability to design for web with a knowledge of the boundaries and how to design for execution by a programmer.
    • Have a Strong Portfolio: We’d like to see much more web work than print.
    • Be eager to learn, with a passion for design & the web. The designer should have a strong internal drive for industry knowledge and be committed to furthering the craft.

    Experience is important, but personality is key. Our culture is what drives us, and we’re looking to build our team with someone who both fits and contributes to it.

    The position is full time at our office in the Arena District in Columbus, Ohio. We offer a competitive salary and benefits package as well as a fun, high-energy, intellectually-stimulating work environment.

    Benefits Include

    • Competitive salary (compensation will be based on skills and experience)
    • Fully paid medical/dental insurance for employees
    • Paid parking
    • Unlimited vacation time (within reason)
    • Office bar + climbing wall — not recommended together

    Don’t sit back. If you want to work in a fast paced work environment with great people who love what they do, apply today.

    About Dynamit
    Dynamit is a digital agency based in the Arena District in Columbus, Ohio. We work with clients and brands on digital initiatives that include strategy, design, user experience and development. We influence communication and commerce. Client work includes Hilton Worldwide, Charley's Grilled Subs, McGraw-Hill, British Broadcasting Corporation (BBC), E-Z-GO, American Electric Power (AEP), Columbus College of Art & Design and the Ohio State Medical Center (OSUMC) to name but a few.

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